My latest articles
Two Key Lessons for Founders After Hiring Top Talent: A Look at Ron Johnson’s Journey from Apple to JCPenney
When you bring top talent on board, it’s natural to expect exceptional results. But even the best talent may face challenges if foundational elements are overlooked. Let’s explore two critical…
What Founders Can Learn from Automattic’s Exceptional Customer Care
In the digital age, we often hear about poor customer service experiences, especially on social media. However, I recently had an exceptional experience with Automattic, the company led by the…