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The Critical Lessons from Crowdstrike’s Software Update Error

The world we live in today has become so computerized that it highlights how impossible it is to operate without software. This has been made evident by the mistake made today by engineers from the company Crowdstrike in the United States. In my opinion, it’s not accurate to see this as an issue affecting only Windows computers. Debating which operating system is the best is also not the point. We need to examine how this update went out to thousands of computers simultaneously without proper testing and what went wrong in their (and large software companies’) software management procedures. This is a time to ensure that events like this are prevented in the future using artificial intelligence. We should also ponder why airlines and other large companies do not have backup emergency devices. Researchers will investigate Microsoft’s role in this, what they could have done, and what they should do in the Windows operating system in the coming days.

I did not expect to think this much about this issue. However, due to the significant impact of this event, it has become the major news discussed across the country today. To the extent that today, ten Tamil news channels interviewed me—not because of any pride on my part, but due to the magnitude of the event. From 2:30 PM to 8 PM—switching between Skype, Zoom, and in-person at home—it was a continuous series of ten-minute interviews. It was extremely difficult to speak carefully, clearly, and without causing fear because it is a critical issue. I managed to explain to people how hardware, Windows, apps, and antivirus software work together in a few words without confusing them. The response showed that I succeeded, as reflected in similar comments on some YouTube channels. I thank everyone for that. It pleases me that I was successful in breaking down the complex aspects of technology into straightforward terms.